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David Kerr: Quality / Technical Manager

David has been with the company for over 25 years. David was part of the original development of quality management systems, starting with ISO 9000, through ISO/IEC Guide 25 to ISO/IEC 17025-2005 at QCSS. He has worked all facets of QCSS from repair and calibration of hand instruments to the calibration and resurfacing of surface plates. David understands that QCSS needs to be and is a leader in dimensional metrology in order to meet our customers quality needs.

Tony Townzen: Operations Manager

Tony has worked with QCSS since 2013. Originally from California, now living in Indiana, Tony is a former Sergeant in the United States Marine Corps with two tours in Iraq, and one in Afghanistan under his belt. Tony has a background in quality inspections through the Marine Corps and now oversees all day to day operations of Quality Control. He has a Bachelor's in Technical Management, and has held a Top Secret security clearance. While relatively new to the industry, compared to others working at QCSS, Tony has gone above and beyond to provide the best service possible to our customers. 

Kerry Payne: Senior Metrologist

Kerry has over 37 years in the Metrology and inspection fields. He has been with QCSS since 1990, and prior to that he worked at Stewart Warner 17 years as Calibration Technician, Inspector and Test Laboratory Technician. Kerry completed training in CMM operation and has held Top Secret security clearance. He has a complete understanding of the use, and practice of a wide array of instruments both in the laboratory and manufacturing environment.

Rocky Edens: Senior Repair Technician

Rocky has been with QCSS since 1978 giving him over 31 years experience repairing precision instruments. He has a degree in Tool & Die design and worked at P.R. Mallory as a Mechanical Draftsman prior to QCSS. With his wealth of experience he has seen it all in the repair of precision instruments.

a2lalogo20new205 07Quality Control Sales & Services, Inc. (QCSS), of Indianapolis, Indiana, began in 1960, when one man started Precision Instrument Service, a precision tool repair service. Keeping the business within his family, in 1978 he sold to his niece and her husband. In 1987, we purchased Quality Control Sales & Service, a dimensional metrology laboratory, and merged our two companies as Quality Control Sales & Services, Inc., offering sales, repair, calibration and certification of dimensional gages, standards, and surface plates.

While continuing to grow, Quality Control Sales & Services, Inc. made a commitment in September 1998 to improve our company’s quality system by seeking registration to ISO 9002 within a six-month period.

Our management team recommended this commitment to quality. The goal was immediately embraced, and accomplished through the diligence of all 12 employees.

"QUALITY FIRST, in our name and service!" became our quality policy. We pledge to satisfy and exceed the needs and expectations of our customers and our employees, thus ensuring continued improvement, growth, profit, and success for our company. The employees of QCSS commit to meeting the requirements of our customers and coworkers by delivering error-free services and workmanship the first time, on time, every time.